Effective Date: 4th February , 2026
Welcome to Daacad Electric & Accessories (“Daacad”, “we”, “us”, “our”), accessible via www.daacadelectric.co.ke. By accessing our website, visiting our store, or purchasing our products, you agree to be bound by these Terms and Conditions in accordance with the laws of Kenya.
1. Eligibility
By using our services, you confirm that:
- You are at least 18 years old, or have consent from a parent or legal guardian.
- You have the legal capacity to enter into a binding agreement under Kenyan law.
2. Products and Services
- We sell electronic products including computers, laptops, mobile devices, TVs, gaming consoles, printers, smart devices, accessories, and security equipment.
- Product availability may change without notice.
- Product images are for display purposes only; actual products may vary slightly in appearance or packaging.
3. Pricing
- All prices are listed in Kenya Shillings (KES) unless stated otherwise.
- Prices may be changed without prior notice.
- Errors in pricing may occur; Daacad reserves the right to cancel orders placed with incorrect pricing and issue a full refund.
4. Payments
We accept payments through approved payment methods, including but not limited to:
- M-PESA
- Bank transfer
- Cash (for in-store purchases)
- Other approved digital payment platforms
All payments must be completed before order processing or delivery.
5. Orders and Confirmation
- An order is confirmed only after full payment is received.
- We reserve the right to cancel or delay orders due to stock limitations, payment verification issues, or suspected fraudulent activity.
- Customers will be notified promptly in such cases.
6. Delivery and Collection
- Delivery services are available within Kenya.
- Delivery timelines are estimates and may be affected by location, weather, courier delays, or other factors beyond our control.
- Risk of loss or damage passes to the customer upon delivery.
- Customers are advised to inspect products immediately upon delivery or collection.
7. Returns, Exchanges, and Refunds
In line with the Consumer Protection Act, 2012 (Kenya):
- Returns or exchanges may be accepted within 7 days of purchase, provided the item is unused, in original packaging, and accompanied by proof of purchase.
- Certain items (opened software, accessories, consumables, or customized items) may not be eligible for return.
- Refunds, where approved, will be processed using the original payment method within a reasonable period.
8. Warranty
- Products may carry manufacturer warranties as provided by the supplier.
- Warranty does not cover damage caused by misuse, water exposure, power surges, unauthorized repairs, or normal wear and tear.
- Warranty claims must be accompanied by proof of purchase.
- 9. Limitation of Liability
To the extent permitted by Kenyan law:
- Daacad Electric & Accessories shall not be liable for indirect, incidental, or consequential damages.
- Our liability shall not exceed the total amount paid for the product in question.
10. Intellectual Property
All website content, including logos, text, images, and designs, is the intellectual property of Daacad Electric & Accessories and is protected under the Copyright Act of Kenya. Unauthorized use is prohibited.
11. Privacy and Data Protection
We handle customer data in compliance with the Data Protection Act, 2019 (Kenya). Personal information collected will only be used for lawful business purposes as outlined in our Privacy Policy.
12. Third-Party Services
Our website may contain links to third-party platforms (e.g., payment providers). Daacad is not responsible for their content, policies, or service interruptions.
13. Changes to Terms
We reserve the right to amend these Terms and Conditions at any time. Updates will be posted on www.daacadelectric.co.ke and take effect immediately.
14. Governing Law and Jurisdiction
These Terms and Conditions shall be governed and interpreted in accordance with the laws of the Republic of Kenya, and disputes shall be subject to the jurisdiction of Kenyan courts.
15. Contact Information
Daacad Electric & Accessories
🌐 Website: www.daacadelectric.co.ke
📞 Phone: +254 722 591 200
📧 Email: info@daacadelectric.co.ke
📍 Location: BBS Mall, Ground Floor, Eastleigh, Nairobi, Kenya