Effective Date: 4th February, 2026
Daacad Electric & Accessories (“Daacad”, “we”, “us”, or “our”) is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from www.daacadelectric.co.ke, or interact with us in-store or through other channels.
1. Information We Collect
We may collect the following types of personal information:
- Full name
- Phone number
- Email address
- Physical delivery address
- Payment details (processed securely via third-party providers)
- Device and browser information
- Transaction and purchase history
We only collect information that is necessary to provide our products and services.
2. How We Collect Information
Your information may be collected when you:
- Visit our website
- Place an order or make a payment
- Contact us via phone, email, or website forms
- Subscribe to updates or promotions
- Visit our physical store
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate order updates and delivery information
- Respond to customer inquiries and support requests
- Improve our products, services, and website
- Comply with legal and regulatory obligations
- Send promotional messages (only with your consent)
4. Legal Basis for Processing
We process personal data in accordance with the Data Protection Act, 2019 (Kenya) based on:
- Your consent
- Performance of a contract
- Legal obligations
- Legitimate business interests
5. Sharing of Information
We do not sell or rent your personal data. We may share information only with:
- Delivery and logistics partners
- Payment service providers (e.g., M-PESA, banks)
- IT and website service providers
- Government or regulatory authorities when required by law
All third parties are required to protect your data.
6. Data Security
We take reasonable technical and organizational measures to protect your personal data against:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
However, no system is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Meet legal, accounting, or regulatory requirements
8. Your Rights Under Kenyan Law
Under the Data Protection Act, 2019, you have the right to:
- Access your personal data
- Correct or update inaccurate information
- Withdraw consent
- Request deletion of your data (where applicable)
- Object to processing
- Lodge a complaint with the Office of the Data Protection Commissioner (ODPC)
9. Cookies and Website Tracking
Our website may use cookies to enhance user experience and analyze traffic. You can manage or disable cookies through your browser settings.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on www.daacadelectric.co.ke and will take effect immediately upon publication.
13. Contact Information
If you have questions or concerns about this Privacy Policy or how your data is handled, contact us:
Daacad Electric & Accessories
🌐 Website: www.daacadelectric.co.ke
📞 Phone: +254 722 591 200
📧 Email: info@daacadelectric.co.ke
📍 Location: BBS Mall, Ground Floor, Eastleigh, Nairobi, Kenya